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Terms & Conditions

Please read these terms carefully before using our services. Your stay begins with trust, comfort, and clarity.

Introduction

Welcome to Trip&Stay. By accessing or using our website, mobile app, or booking services, you agree to comply with and be bound by these Terms & Conditions.

In this blog, we'll cover practical travel tips, destination guides, and inspiring ideas to help you plan your perfect journey.

1. Booking & Reservations

  • All reservations are subject to availability and confirmation.
  • A valid payment method is required to secure bookings.
  • Confirmation details will be sent to the email address provided at the time of booking.
  • Bookings made through third-party platforms are also bound by their respective terms.

2. Check-in & Check-Out Policy

  • Standard check-in time is 3:00 PM unless otherwise specified.
  • Early check-in, if available, will incur charges and requires advance request.
  • Check-out is required by 11:00 AM unless additional arrangements are made.
  • Late check-out is available for an additional fee and may incur additional charges.
  • Guests must present a valid government-issued ID and valid ID number at check-in.

2. Payment Terms

  • Accepted payment methods include credit cards, debit cards, and approved digital payment platforms.
  • Prices are displayed in local currency and include applicable taxes unless stated otherwise.
  • Payment processing fees may apply and will be disclosed at the time of booking.
  • Receipts and invoices will be provided for all completed transactions.

5. Cancellations & Refunds

  • Cancellation policies vary by property and rate type. Please review the specific terms at the time of booking.
  • Refunds, if applicable, will be processed to the original payment method within 7-10 business days.
  • Non-refundable bookings on "Advance Purchase Rate" cannot be cancelled or modified.

4. Guest Conduct

  • Guests are expected to maintain respectful behavior and follow hotel property rules.
  • Any damage to property, equipment, or hotel assets may result in immediate cancellation of stay without refund.
  • Check-out delays reserves the right to deny service to guests violating these terms.

4. Privacy & Data Protection

  • Our privacy policy, all personal data collected is protected in accordance with our Privacy Policy.
  • Information may be used to improve services, prevent fraudulent, and provide personalized offers.

4. Special Offers & Promotions

  • All promotional rates and discounts are subject to availability and specific period.
  • Offers cannot be combined with other promotions or use seasonal campaigns.
  • The right to modify or withdraw any offer without prior notice.

4. Liability Disclaimer

  • Trip&Stay and our partners are not liable for:
  • Personal injury, loss, or damage during your stay, unless caused by proven negligence.
  • Service interruptions caused by unforeseen events (weather, natural disasters, technical failures, etc.)
  • Guests are advised to purchase travel insurance to safeguard against unforeseen changes.

4. Intellectual Property

  • We own your content. All materials such collected or presented in accordance with our Privacy Policy.
  • Information may be used to remove, upload, duplicate, and provide personalized offers.

4. Changes to Terms

  • Trip&Stay reserves the right to update or modify these Terms & Conditions at any time.
  • Updated terms will be posted on this page with the latest revision date.

4. Governing Law

  • These Terms & Conditions are governed by and interpreted in accordance with the laws of the country where our head property is situated.
  • Any disputes that fall be resolved in the applicable local jurisdiction.

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